Welcome to our web site. At Lavera Diamond.com, we always appreciate your business.
Lavera Diamond provides services to you subject to the terms and conditions included in this Terms of Use and other customer service pages which we have prepared to help make your shopping experience with Lavera Diamond as enjoyable and problem-free as possible. Please read them carefully. By visiting or using this web site or any other Lavera Diamond web site or service, you acknowledge that you have read and understood, and agree to be bound by, these Terms of Use.
These terms and conditions apply to the Lavera Diamond Web site located a twww.laveradiamond.com, and all associated Web sites linked to www.laveradiamond.com by Lavera Diamond, its brand’s owner, subsidiaries and affiliates, including Lavera Diamond's sites around the world (collectively 'the Site'). Please read these terms and conditions (the 'Terms and Conditions') carefully. BY USING THE SITE,YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.
These Terms and Conditions govern your use of, and any purchase from, the Lavera Diamond Site, and constitute an agreement between you and Lavera Diamond. Lavera Diamond reserves the right to change or modify any of these Terms and Conditions or any policy or guideline of the Site at any time, and in its sole discretion. Any change or modification will be effective immediately upon posting of there visions on the Site. Your continued use of the Site following the posting of its changes or modifications will constitute your acceptance of such changes or modifications. Therefore, you should frequently review these Terms and Conditions and any other applicable policies from time-to-time to understand the terms and conditions that apply to your use of the Site. If you do not agree to the amended terms, you must stop using the Site.
Trademarks
Lavera Diamond, LaveraDiamond.com, and other marks indicated on Lavera Diamond's web site(s) are trademarks and/or service marks of Lavera Diamond’s brand owner. Other graphics, logos, headers, icons, scripts and service names are also trademarks or trade dress of Lavera Diamond. Lavera Diamond’s trademarks, service marks and trade dress may not be used in connection with any product or service that is not Lavera Diamond’s, in any manner that is likely to cause confusion of customers or potential customers, or in any manner that harms or discredits Lavera Diamond. All other trademarks related to the products sold on this web site are the sole property of their respective owners.
Nothing on this web site or in these Terms of Use should be construed as any license or right to use any trademarks or service marks displayed on the web site without the express written permission of Lavera Diamond or the trademark or service mark owner. Neither the names"Lavera Diamond.com" or "Lavera Diamond" nor Lavera Diamond’s logos may be used for any purpose without Lavera Diamond’s prior written consent. Lavera Diamond’s logos may not be used as a "hot" link to any other web site without Lavera Diamond’s prior written consent.
Product Availability And Pricing
Diamond inventory listed on LaveraDiamond.com are constantly moving and there is always a chance that some diamonds will not be available at the time of your confirmed purchase. We will inform you as quickly as possible if the diamond you selected is not available and we will assist you in choose other diamonds that you will like from our abundant diamond inventory.
If you're interested in a piece of jewelry that is currently on backorder, call us and we can tell you when the item will be back in stock. Sometimes with the volume of orders we receive, an item may go out of stock before we are able to post a notification on the Site.If this happens, we will contact you directly to discuss possible options.
Data, including prices, may be inaccurately displayed on our Site due to system or typographical errors. While we make every attempt to avoid these errors, they may occur. We reserve the right to correct any and all errors when they do occur, and we do not honor inaccurate or erroneous prices. If a product's listed price is lower than its actual price, we will, at our discretion, either contact you for instructions before shipping the product or cancel the order and notify you of such cancellation. If the order has been shipped, you agree to either return the product or pay the difference between the actual and charged prices. Our prices are also subject to change without notice. We apologize for any inconvenience that this may cause. If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at info@laveradiamond.comor +66 99 441 9977.
We do not negotiate prices on our products and all our prices are final.
Diamond Certificates
When you order a loose diamond, we ship it to you with the accompanying diamond grading report (also called a diamond certificate). These grading reports are detailed documents created by diamond grading experts at one of three highly-respected diamond laboratories -making it very expensive to replace a diamond grading report. Because of this, we require each diamond grading report to be included with each returned diamond. If you do not include the diamond grading report with your return, you will be charged a replacement fee of$250.
Comparison Purchasing
To keep our prices low, we do not allow comparison purchasing.Comparison purchasing is the act of buying several items with the intent of keeping the one you like best and returning the remainder.This causes undue restocking and inventory overhead and can be very costly. To confirm the quality of a jewelry item, please contact one of our Diamond and Jewelry Consultants at info@laveradiamond.com or +66 99 441 9977.
and we would be happy to help you make your choice.
Information On Our Site
At Lavera Diamond, we make every attempt to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our products in great detail, some products may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, color and size may vary slightly.
Some images are generated from a computer in order to provide you with the best product viewing experience and to provide as much information and detail about your prospective purchase as possible so that you can see the beauty and shape of a particular item. In compliance with industry standards, Lavera Diamond states that carat total weight in all purchases may vary 0.05 carats from stated weight.
On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing.
For diamond jewelry, we provide the total carat weight for the piece based on standard weight from our prototypes. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.
Privacy Policy
Please refer to our Privacy Policy for information on how Lavera Diamond collects, uses, and discloses personally identifiable information from its customers.
Site Content
The Site and all content and other materials, including, without limitation, the Lavera Diamond logo, and all designs, text, graphics, pictures, selection, coordination, 'look and feel', information, data, software, sound files, other files and the selection and arrangement thereof (collectively, the "Site Materials")are the proprietary property of Lavera Diamond or its licensors or users and are protected by trade dress, copyright, patent and trademark laws, and various other intellectual property rights and unfair competition laws.
Trademarks
Lavera Diamond, Three-Step Loose Diamond and Engagement Ring Builder, the Lavera Diamond logos, and any other product or service name or slogan contained in our Site are trademarks of Lavera Diamond and its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Lavera Diamond or the applicable trademark holder. You may not use any meta tags or any other "hidden text" utilizing "LaveraDiamond" or any other name, trademark or product or service name of Lavera Diamond without our prior written permission. All other trademarks, registered trademarks, product names and Lavera Diamond names or logos mentioned in our Site are the property of their respective owners.
Use Of The Site
You are granted a personal, limited, non-sublicensable license to access and use our Site and electronically copy, (except where prohibited without a license) and print to hard copy portions of our Site Materials for your informational, non-commercial and personal use only. Such license is subject to these Terms and Conditions and does not include: (a) any resale or commercial use of our Site or the Site Materials therein; (b) the collection and use of any product listings, pictures or descriptions for commercial purposes; (c) the distribution, public performance or public display of any Site Materials, (d) modifying or otherwise making any derivative uses of our Site and the Site Materials, or any portion thereof; (e) use of any automated means to access, monitor or interact with any portion of our Site, including through data mining, robots, spiders, scraping, or similar data gathering or extraction methods; (f)downloading (other than the page caching) of any portion of our Site, the Site Materials or any information contained therein, except as expressly permitted on our Site; (g) cause to appear any pop-up, pop-under, exit windows, expanding buttons, banners, advertisement, or anything else which minimizes, covers, or frames or inhibits the full display of our Site; (h) use our web sites in any way which interferes with the normal operation of our sites; or (i) any use of our Site or the Site Materials other than for its intended purpose.Any use of our Site or the Site Materials other than as specifically authorized herein, without the prior written permission of Lavera Diamond, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws, including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise. This license is revocable at any time.
Infringer Policy
In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable law, Lavera Diamond has adopted a policy of terminating and barring, in appropriate circumstances and at Lavera Diamond's sole discretion, site users or account holders who are deemed to be repeat infringers. Lavera Diamond may also at its sole discretion limit access to this site and/or terminate the accounts of any users who infringe any intellectual property rights of others, whether or not there is any repeat infringement.
Third Party Content
Lavera Diamond may provide links to Web pages and content of third parties('Third Party Content') as a service to those interested in this information. Lavera Diamond does not monitor or have any control over any Third Party Content or third party Sites. Lavera Diamond does not endorse any Third Party Content and can make no guarantee as to its accuracy or completeness. Lavera Diamond does not represent or warrant the accuracy of any information contained therein, and undertakes no responsibility to update or review any Third Party Content. Users use these links and Third Party Content contained therein at their own risk.
Advertisements And Promotions
Lavera Diamond may run advertisements and promotions from third parties on our Site. Your business dealings or correspondence with, or participation in promotions of, advertisers other than Lavera Diamond, and any terms, conditions, warranties, or representations associated with such dealings, are solely between you and such third party. Lavera Diamond is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such non-Lavera Diamond advertisers on our Site.
Submissions
You acknowledge and agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings, original or creative materials or other information, regarding this site, Lavera Diamond, or our products or services that are provided by you to Lavera Diamond are non-confidential and shall become the sole property of Lavera Diamond. Lavera Diamond will own exclusive rights, including all intellectual property rights, and will been titled to the unrestricted use and dissemination of these materials for any purpose, commercial or otherwise, without acknowledgment or compensation to you. You grant Lavera Diamond and its affiliates and sublicensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that (a)you own and control all of the rights to the content that you submit, or that you otherwise have the right to submit such content to this site; (b) the content is accurate and not misleading; and (c) use and posting of the content you supply will not violate any rights of or cause injury to any person or entity.
Indemnification
You agree to defend, indemnify and hold harmless Lavera Diamond, its independent contractors, service providers and consultants, and their respective directors, employees and agents, from and against any claims, damages, costs, liabilities, and expenses (including, but not limited to, reasonable attorneys' fees) arising out of or related to any Content you post, store or otherwise transmit on or through ourSite or your use of or inability to use our Site, including without limitation any actual or threatened suit, demand or claim made against Lavera Diamond and/or its independent contractors, service providers, employees, directors or consultants, arising out of or relating to the Content, your conduct, your violation of these Terms and Conditions or your violation of the rights of any third party.
Disclaimer Of Warranty
EXCEPT AS EXPRESSLY PROVIDED TO THE CONTRARY IN A WRITING BY LAVERA DIAMOND,THIS SITE, THE CONTENT CONTAINED THEREIN AND THE PRODUCTS AND SERVICES PROVIDED ON OR IN CONNECTION THEREWITH (THE "PRODUCTS AND SERVICES") ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. LAVERA DIAMOND DISCLAIMS ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT AS TOTHE INFORMATION, CONTENT, AND MATERIALS IN OUR SITE. LAVERA DIAMOND DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN OUR SITE OR THE SERVICES ARE ACCURATE, COMPLETE, RELIABLE, CURRENT OR ERROR-FREE.LAVERA DIAMOND DOES NOT REPRESENT OR WARRANT THAT OUR SITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation Of Liability
IN NO EVENT SHALL LAVERA DIAMOND, ITS DIRECTORS, MEMBERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR ANY OTHER DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE) OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR SITE, THE PRODUCTS AND SERVICES, OR THE CONTENT CONTAINED IN OR ACCESSED THROUGH OUR SITE, INCLUDING WITHOUT LIMITATION ANY DAMAGES CASED BY OR RESULTING FROM RELIANCE BY USER ON ANY INFORMATION OBTAINED FROM LAVERA DIAMOND, OR THAT RESULT FROM MISTAKES,OMISSIONS, INTERRUPTIONS, DELETION OF FILES OR EMAIL, ERRORS,DEFECTS, VIRUSES, DELAYS IN OPERATION OR TRANSMISSION OR ANY FAILURE OF PERFORMANCE, WHETHER OR NOT RESULTING FROM ACTS OF GOD,COMMUNICATIONS FAILURE, THEFT, DESTRUCTION OR UNAUTHORIZED ACCESS TO LAVERA DIAMOND’S RECORDS, PROGRAMS OR SERVICES.
Applicable Law And Venue
These Terms and Conditions and your use of this site will be governed by and construed in accordance with the laws of Thailand, applicable to agreements made and to be entirely performed within Thailand, without resort to its conflict of law provisions. You agree that any action at law or in equity arising out of or relating to these Terms and Conditions shall be filed only in Thailand and you hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of such courts over any suit, action or proceeding arising out of your use of this site, any purchase from this site, or these Terms and Conditions.
Modification And Notice
You agree that Lavera Diamond may modify these Terms and Conditions and any other policies on our Site at any time and that posting the modified Terms and Conditions or policies on our Site will constitute sufficient notice of such modification.
Termination
Not withstanding any of these Terms and Conditions, Lavera Diamond reserves the right, without notice and in its sole discretion, to terminate your license to use this site, and to block or prevent future your access to and use of the Site.
Severability
If any provision of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Questions & Contact Information
If you have any questions, please do not hesitate to contact one of our Diamond and Jewelry Consultants at info@laveradiamond.com or +66 99 441 9977. These Terms and Conditions do not apply to content provided by the Jewelers Mutual Insurance Company. Terms and Conditions updated on June 15th, 2018.
Once again, we thank you for your interest in Lavera Diamond. We hope that your experience at any Lavera Diamond web site is enjoyable.